Refund Policy
We stand behind every generation
Song Name Generator is designed to inspire your creativity with AI-powered song naming. If the service does not perform as promised, our refund policy gives you clear options to make things right.
Overview
We want every creator to feel confident discovering perfect song names with Song Name Generator. If your subscription or generation credits do not deliver the value you expected, you may be entitled to a refund under the guidelines below.
Refund Conditions
Refund requests are approved when one of these situations applies:
Satisfaction Guarantee
If the AI-generated names do not meet the quality described, contact us within 3 days of purchase and we will help or refund unused credits.
Technical Issues
System outages or generation failures caused by Song Name Generator that we cannot resolve within a reasonable timeframe qualify for a full refund.
Duplicate Payments
Any accidental double charges or overlapping renewals initiated by our billing system are refunded immediately.
Refund Process
Here is how to request and receive a refund:
Submit Request
Email our support team with your order number, purchase email, and the reason you are requesting a refund.
Review Period
We confirm the issue, review generation logs, and may contact you for additional details within 5-7 business days.
Refund Processing
Approved refunds are issued to the original payment method. You will receive confirmation once the transfer is initiated.
Refund Requirements
To help us verify your request, please include:
- Your request within 3 days of the original transaction
- A valid receipt, invoice ID, or subscription reference
- A description of the generation, billing, or quality issue encountered
- Confirmation that the service did not function as described
Refund Timeline
Most refunds follow this schedule:
Review Phase
We investigate the ticket, validate account activity, and confirm eligibility.
Processing Phase
Refund details are submitted to our payment processor.
Receipt Phase
Banks or card providers post funds back to your account.
What Is Not Refundable
Refunds are not granted in these cases:
- Completed generations that function as described
- Refund requests made after the 3-day window
- Generation issues caused by third-party AI service limitations
- Charges related to credits that were already successfully used
Need Help?
Our team is ready to review your account details and resolve refund questions quickly.
Song Name Generator
songnamegenerator.org
Last updated: March 2025
We may revise this policy as our platform evolves. Please review it periodically for changes.